1. Overview
Orvnix (“Orvnix”, “we”, “us” or “our”) operates the website at orvnix.com and provides design, software, AI, robotics and drone services. We are based in Kolkata, West Bengal, India. This policy applies to the information we handle when you visit our site or work with us.
We process personal data in line with India's Digital Personal Data Protection Act, 2023, and — where it applies to clients abroad — the EU/UK GDPR.
2. Information we collect
Information you give us
- Contact details such as your name, email address, phone number and company.
- Anything you tell us in enquiry forms, emails or calls (for example, your project details and budget range).
- Billing and business information needed to deliver a paid engagement.
Information we collect automatically
- Device and browser type, approximate location and pages you view.
- Cookies and similar technologies — see our Cookie Policy.
3. How we use your information
- To respond to your enquiries and provide the services you request.
- To manage projects, contracts, invoicing and support.
- To improve our website, services and security.
- To send service updates and, only with your consent, occasional marketing you can opt out of at any time.
- To meet legal, tax and regulatory obligations.
4. Our legal basis
We rely on your consent, the performance of a contract with you, our legitimate interest in running and improving our business, and compliance with our legal obligations — whichever applies to the processing in question.
5. How we share information
We do not sell your personal data. We share it only with trusted service providers who help us operate — such as hosting, analytics, payment and communication tools — and only to the extent they need it. We may also disclose information where the law requires it.
6. How long we keep it
We retain personal data only for as long as needed for the purposes above, or as required by law. When it is no longer needed, we securely delete or anonymise it.
7. Security
We use appropriate technical and organisational measures — including encryption in transit, access controls and regular reviews — to protect your data. No method of transmission over the internet is completely secure, but we work hard to safeguard your information.
8. Your rights
Subject to applicable law, you may:
- Access the personal data we hold about you.
- Ask us to correct or update inaccurate data.
- Ask us to delete your data.
- Withdraw consent or object to certain processing.
- Request a copy of your data in a portable format.
To exercise any of these rights, email us at admin@orvnix.com.
9. Children
Our services are intended for businesses and are not directed at children under 18. We do not knowingly collect their personal data.
10. Changes to this policy
We may update this policy from time to time. When we do, we will revise the “last updated” date above and, for significant changes, take reasonable steps to notify you.
11. Contact us
Questions about this policy or your data? Reach our team at admin@orvnix.com or write to us at Nalta, Bakultala Road, Dum Dum, Kolkata, West Bengal 700028, India.